Jamie Evans

246 Pentonville Road

Kings Cross

London N1 9JJ

07425937502

About Me

Former Start-Up founder and passionate traveller who has spent much of my time working, travelling, and learning around the world. My background has allowed me to explore a plethora of different life avenues and attempt to pursue a life that I find fulfilled and with purpose. Most recently I am focusing on learning from my Impulse experience by jumping into various start-up or tech challenges. It has led me to find my space as a business centric Product Manager that loves converting concepts into code, and code into valuable user focused products. I am extremely dedicated to whatever role I pick up or create for myself, constantly delivering results, whilst simultaneously striving to work alongside brilliant people who challenge each other to do more.

Key Skills

  • Product Management - 5 years experience running teams (7+ developers) in Start-Up environments focused on user growth, consistent feature releases, and monitoring user behaviour response to our product pathway.

  • Product Development - Meeting deadlines, agile development process, designing and planning product cycle (Chasm Jump), solving technical pivot problems and helping the QA process.

  • Building Interactive App & Web Prototypes - Incorporate key design pivots and feedback loops from users and clients (Adobe XD & Figma).

  • Self-taught UI & UX Design - User flow, platform behaviour, psychological patterns built into all early sketches, key wireframes, design research, and competition analysis.

  • eCommerce Systems - Payment (Bespoke Stripe Connect & PayPal), Platform Security, Sonata Admin product listings, real-time analytics and data.

  • Empathy Approach - Whether managing a team of developers, interacting with customers, or managing stakeholder expectations, the key is to listen, provide space for free thought, and truly understand their targets and needs.

Experience

Product Manager - NotLost

Nov 2019 - Nov 2020

My role at NotLost began directly supporting the Head of Product with a major software development project engaging a team of up to 14 external developers. We delivered a 9 month enterprise project with a major aero-focused company, collaborating with major international airlines. Simultaneously, my role also evolved into taking lead responsibility for the development of the core NotLost branch. This including actioning regular feedback from the sales team, liaison directly with customers around specific requirements, dissecting technical problems, design of prototypes and wireframes, and building dynamic and agile working relationships with my scrum team. Other than the 50 customers that used the NotLost SAAS lost property platform, we also had to integrate with DHL, Royal Mail, and FedEx, whilst also negotiating and presenting for start-ups like Bolt and major enterprise networks such as Transport for London (TfL).

Key Skills Implemented:

  • Using both Sprint & Kanban development methods with seperate development teams simultaneously (Jira, Confluence).

  • Prototyping designs (at short notice) for various enterprise customers, potential clients, and our executive board (Adobe XD).

  • Tracking customer behaviour on a daily basis using NLP bots, and also using Smartlook heatmaps to improve A/B testing (Smartlook, Wit.ai Bot).

  • 6 months remote working - consistent clear communication, awareness of developer work schedules (with families at home), giving presentations over video.

Co-Founder & Head of Product - Impulse

Aug 2015 - Sep 2019

Over the 4 years running Impulse, myself and a small team took an idea from concept, designed, raised money, built and ran a fully functional B2B2C social commerce platform. My role consisted of building the product pathway from initial concept to code release, managing our development process and setting the vision for the company. A key part of my role was also daily interactions with our Early Access merchant stores and general users to gather feedback on potential future features. I also worked on a multitude of others facets within the company; from securing funding, managing budgets, creating our brand, and networking, to sending A/B tested client emails, overseeing social media content creation, and professional collaborations. Impulse has taken immense dedication and enthusiasm to constantly overcome every hurdle thrown at it. Whether that be our work with Virgin Start-Up, securing a European Union Proof of Concept Grant, or being invited by Gymshark to help develop our platform in house on their Innovation Incubator, steadfast courage has been needed to clear the uncertainty and continue performing tirelessly to provide a unique service to our stores and users.

Key Skills Implemented:

  • Presentation, public speaking, pitching, and networking across the Start-Up community in Birmingham and London.

  • Prototype Design (Adobe XD), Web Development (Basic HTML & CSS), Stripe API, Stock management, email customer service, and selling directly to clients.

  • Curation of physical products and goods with a close eye on aesthetic design and lifestyle content. 

  • Liaising with our stores, the stock inventory and commerce tools they use (Shopify).

  • Project Managing our platform build and work inside a scrum process to deliver the platform at fortnightly checkpoints.

  • Motivating and driving our small team forwards to achieve results and deliver amounts of work that would usually take a team of 10+ to deliver.

Owner - InnovationX

2019 - 2020

InnovationX began as a creative project that utilised the years worth of time implementing UI & UX design work, building websites using HTML, CSS, Squarespace, WIX, and Shopify, and growing a start-up from the ground up. We built design prototypes in 14 day sprints using Adobe XD and Marvel to produce interactive app and web platforms for our clients. Having launched a few companies, the early stages are often the most daunting, our aim with InnovationX was to offer key early support - validating ideas, gaining user traction, improving investment readiness, and bridging the chasm between a founders concepts and expensive developers.

Key Skills Implemented:

  • Building interpersonal relationships with clients (Email, Fiverr, Business Network).

  • Offering social media support for early stage companies - including Instagram Story Templates & Tumblr, YouTube, Twitch, and Pinterest.

  • Working to a pre-scheduled calendar to deliver projects on time (Revisions, Project edits, Managing delayed payments).

Owner - The Pro Boot Room

2012 - 2016

Whilst at University, I sold sports memorabilia directly through Twitter, eBay, and our home eCommerce site, where social media followers were targeted (Age 25-35 & Disposable Income & Football Fan) with nostalgic video and product image content turning over £30K at a 300-500% ROI on each piece sold. Required hours of dedication, strategy, customer and personal management, as well as research and creativity to become the largest independent seller of my niche market at the time. We sold to current professionals, major Youtubers, and sporting celebrities. Merchandise was delivered to over 60 countries worldwide. This business was run from the UK, but also remotely from Australia and South Africa during my living and travelling overseas.

Key Skills Implemented:

  • Buying/Selling stock, PayPal transactions, and running a self-sufficient, self built e-commerce site (HTML, Wix).

  • Creating social media collaborations, running efficient customer service, and pushing daily unique content.

  • Running an eBay Store, 266 Positive Feedback, 4.9 Stars - Constant stock management and shipping logistics (International, Tax, etc).

Education

Bachelor of English  2:1 -  Loughborough University

2010 - 2013

Completed my Bachelor of Arts in English with a 2:1. Wrote my dissertation on the "Impact of Psychoanalysis on Early Modernist Literature." Studied modules across Postmodernism, creative film, and psychology.

Extracurricular

Mixing travel, education, sport, and business over the last 8 years has been the foundation of my life. Earning funds to solo travel, founding 2 companies, and playing high level elite sport has allowed me to learn and achieve in various scenarios all over the world.

3 A Levels & 9 GCSEs   -  Bromsgrove School & St Johns School Leatherhead

2005 - 2010

Attained 9 GCSE's (4A*s, 4As, 1B) and 3 A Levels (A*AA) in English, Geography, and Physical Education. Completed DoE award, was multiple sports captain, and played 3 years 1XI and 1XV sport across both senior schools.

Qualifications & Attributes

  • Adobe XD, Excel, Powerpoint, Word Proficient

  • Level 1 & 2 Football, Rugby, and Cricket Coach (UK & AUS)

  • Fluent in English

  • Reliable, Punctual, and Dedicated 

  • Travelled to 25 Countries - Lived and worked in Australia.

  • Strength & Conditioning - Elite Rugby and Gym.

Jamie Evans

246 Pentonville Road

Kings Cross

London N1 9JJ

07425937502

7th December 2020

Dear the WorldRemit team,

This application is for the role of: Product Manager  |  London, United Kingdom

About Me

 

I love turning ideas into concepts, and then transforming these concepts into physical form by executing efficiently - whether it's to make passive recurring income, create a valuable service for people, or simply to bring a personal vision to life - the process gives me immense satisfaction and a sense of purpose.

 

I first found this purpose whilst I was travelling the world. I would often wake up to £1k worth of orders that covered my next months expenses, all from an automated process that repurposed sports memorabilia and sold it on some unique social channels at the time. This went further during the 1,429 days of bootstrapping Impulse from the ground up. The journey to bring a dream to fruition, the learned ability to overcome failure, the working relationships built with my team, and the diverse skills acquired was all part of the joy of actioning an idea.

This has led me to where I am now. I have found my space as an impact driven product manager that loves turning concepts to code, and code into valuable user focused products. More importantly, I have found, having played elite sport, a continued desire to lead a team. Though subtle, the similarities between creating autonomy for high performance developers, empathy in understanding customer needs, and managing stakeholder expectations, mirrors an elite teams vision to perform consistently and deliver data propelled results, united in a common goal.

Why Flux

Our digital economy is evolving. Centralising where people track and visualise their spending is a significant part of how millions of people will look after their money. More importantly, businesses want closer, data driven relationships with their customers - particularly as people's buying habits becomes increasingly digitalised. The opportunity to actually enhance your customers experience, whilst decluttering people's financials lives is a valuable combination, and Flux is at the very heart of this movement.

The opportunity for Flux is building into the tribal relationships customers and shoppers have with their favourite stores and restaurants. The chance to offer deals, sales, polls, and various other touchpoints (in the different aftermath of POS) is going to lengthen the customer relationships at little extra cost or time outlay.

Human behaviour never really grasped the use of receipts - the majority are scrunched up and thrown away - the useful ones pile up for years in draws and desks and accounts. Flux's simple, yet market leading solution will help spark this digital economy expansion, managing to combine environmental ethics with positive online experiences for both customers and businesses. Bringing order to the relative chaos of receipts, streamlining company and customer interaction with post sale experience, all whilst saving paper. In short, Flux is attacking a problem head on, creating products that give immediate value, and yet have a long term sustainable business model, both environmentally and economically.

Why Me

I pride myself on a work ethic to go above and beyond. In any project, the extra step to focus on attention to detail and doing more than expected is a core part of who I am. My goal is to be impact focused, customer driven, and progressing constantly.

  • The ability to organise and deliver remotely: Pro Boot room - £30k ARR at ~70% net margin managing fulfilment and logistics whilst living overseas.

  • Strong understanding of social platforms: Impulse - Built and bootstrapped from the ground up. Launched with 450 stores having been developed in house with Gymshark.

  • Led teams through enterprise projects: NotLost - Managed a team of 14 developers. We built a matching engine that increased item return rates by 25%. Software to be released in 2000 airports worldwide. We also released features for Bolt and TfL.

No doubt you are inundated by applications so thank you for taking the time to read this one. I am available to interview remotely via video or phone.

Regards,

Jamie Evans

Why Square

As a company, Square is leading the charge in seamless commerce and accessible financial freedom - it's ongoing deep integrations with crypto and stocks via Cash App (something I personally have a passion for) allows people to take control of their money and stay one step ahead of an ever more unstable economic outlook. Furthermore, I am intrigued to see the wider product strategy as Square adds more social commerce features - tribal relationships between people and their favourite brands is the future of commerce and I want to be on that frontier.

The advent of accessible online commerce channels, combined with highly engaged social platforms has created the perfect storm - we are in the midst of a power shift to the small business masses. The ability for anyone around the world to have an idea, create a brand, source products and then sell directly to the customers and fans will accelerate. Freeing up the flow of money, and giving all kinds of sellers and the wider population a set of tools to build their financial lives is powerful - and I'd suspect that begins from the people inside the company. If the desire to innovate and progress is anything to go by, the people at Square think clearly, understand their customers (which means they understand their employees) and are all pulling in a unified and accelerated direction. The chance to align with a company helping to create this vision, all the whilst pushing it and myself beyond boundaries, is not only exciting but would be vital in a place to work, create and grow.

Furthermore, I am intrigued to see the wider product strategy as Bud looks to potentially add more social finance features - the tribal relationships between people and how they spend their money is the future of connecting an end-to-end digital economy, and I want to be on that frontier. In short, Bud releases products that improve people's lives. The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Bud

Bud is a place where I will be challenged. Big ideas are clearly encouraged and actioned and I envisage a space to learn everyday from people better than myself. As a company, Bud is leading the charge in ethical data and accessible financial freedom - it's ongoing deep integrations with machine learning and social features, such as Signal, allows people to take control of their money and stay one step ahead of an ever more unstable economic outlook. Frankly, the depth and breadth of the products Bud offers is astonishing - the huge value offered to enterprise banks, but also the movement to help people's everyday lives is a fascinating combination.

 

Furthermore, I am intrigued to see the wider product strategy as Bud looks to potentially add more social finance features - the tribal relationships between people and how they spend their money is the future of connecting an end-to-end digital economy, and I want to be on that frontier. In short, Bud releases products that improve people's lives. The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Plum

Plum is a place where I will be challenged. Big ideas are clearly encouraged and actioned. I envisage a space to learn everyday from people better than myself. As a company, Plum is leading the charge in seamless payments and accessible financial freedom - it's ongoing deep integrations with machine learning and social features, such as the gamification of budgeting and goal setting allows people to take control of their money and stay one step ahead of an ever more unstable economic outlook. Furthermore, I am intrigued to see the wider product strategy as Plum looks to potentially add more social finance features - the tribal relationships between people and their favourite money spending hotspots is the future of connecting an end-to-end digital economy, and I want to be on that frontier. In short, Plum releases products that improve people's lives. The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

During my time at NotLost we had to prioritise between two new features as part of the product pathway.

The first feature was accelerating our product cycle to build a brand new analytics feature that would help close future enterprise clients. This new feature was requested as part of a security and audit feature needed by a large transport network we were looking to onboard in early 2021. It was a term feature that could have made a huge impact on the product pathway.

The second feature was to build upon our new Matching Engine implementation and aggregate notifications and key user actions into an accessible dashboard. We found that our current user base that were upgrading to a new set of features were not being efficient with their platform usage. We decided that a "Home" dashboard, would gather all key information our clients admins would need to action, and would also help us monitor and track platform usage from a single page.


We resolved this by:

- Gathering data on our active customer base (via video calls, short questionnaires) and studying how they used the platform during onboardings and customer success sessions. The goal was to ask them about their needs and whether an Analytics page or Dashboard would be more important.

- Spoke extensively with the founders and executive board. They expressed their need to solidify our current customer base, and ensure that our retention rate was kept at 95%+. More customers on the platform using our current feature set was a better revenue foundation then chasing new customers at the time.

- We studied the database to see the actions customers took most, the pathways they took when registering and returning items, and delved into the active session time for users. We found that a larger percentage of our customer's were missing key actions and slowing down the return process for their network.


In conclusion:

- With our recent positive run of successful feature releases it would have been easy to jump straight into a brand new analytics feature to power our 2021 progress. The temptation we had to balance was between chasing down future revenue and keeping our current customer's happy.

- Over the course of a week we analysed our customer behaviour, and offset that against the 'potential' future gains of a new feature. In the end we built out the dashboard in the knowledge it could be used as base component for the analytics page in the future (and give us a much more consistent analytical data for when we implemented it for our enterprise clients in 2021).

Why Revolut

Revolut is a place where I will be challenged. Big ideas are clearly encouraged and actioned. I envisage a space to learn everyday from people better than myself. As a company, Revolut is leading the charge in seamless commerce and accessible financial freedom - it's ongoing deep integrations with crypto and stocks (something I personally have a passion for) allows people to take control of their money and stay one step ahead of an ever more unstable economic outlook. Furthermore, I am intrigued to see the wider product strategy as Revolut adds more social commerce features - tribal relationships between people and their favourite brands is the future of commerce and I want to be on that frontier. In short, Revolut releases products that improve people's lives. The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow. I feel like my background and experience is perfectly suited to accelerate this exact Revolut project into the near future.

Why Tik Tok

Facebook is a place where I will be challenged. Big ideas are encouraged and actioned. I envisage a space to learn everyday from people better than myself. As a company, Facebook is leading the charge in social commerce - it's ongoing deep integrations with Shopify (which has M&A potential) are extremely powerful and I want to see this develop. Furthermore, I am intrigued to see the wider product strategy as Workplace expands and the growth of the Oculus project as it progresses into VR on a more commercial mainstream scale. In short, Facebook releases products that improve people's lives. The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Tide

Tide is a place where I will be challenged. Big ideas are clearly encouraged and actioned and I envisage a space to learn everyday from people better than myself. As a company, Tide is leading the charge in seamless banking and accessible financial freedom - it's ongoing deep integrations with accounting, invoicing and social perks allows people to take control of their money and stay one step ahead of an ever more unstable economic outlook. 

 

The advent of accessible online commerce and service channels, combined with highly engaged social platforms has created the perfect storm - we are in the midst of a power shift to the small business masses. The ability for anyone around the world to have an idea, create a brand, source a product or service and then sell directly to the customers and fans will accelerate. Cheaper advertising costs and the release of intelligent social commerce tools trickling into smaller high growth start-ups will be a necessity as people's lives and emerging world economies scale. The only way for these small to medium growing to companies to control their growth is flexible and valuable banking that meets there needs. The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Collective Benefits

Collective Benefits is leading the charge in making employees the number one facet for a successful company. The seamless integration of multiple personal benefits and creating communities of freelancers and employees accelerating in the same direction is at the core of how Collective Benefits works.

In an ever increasing digital economy, there are two factors to consider. Maintaining connections between employers and employees will get more difficult and the number of freelancers and consultants working on their own terms want the same coverage their full time contracted colleagues receive. Over the next few years Collective Benefits is at an optimum point to ensure people are powering the companies they work for and alongside, and that these people are not just numbers; but instead valued, cared for, and empowered to do what they do best. The working world is also shifting, work-from-home and zoom fuelled creative meetings are here to stay, and I want to be on the frontier of creating wonderful products to help companies reward the people that matter, and aid the independent freelancers in their quest for more security in the adventure they've undertaken.

From a culture point of view, a company that dedicates itself to making other working people happy must have their own house in pretty amazing order. If the psychologically optimised landing page is anything to go by (UI is on point), the people at Collective Benefits think clearly, understand their customers (which means they understand their employees) and are all pulling in a unified and accelerated direction. Most importantly they care. As humans, we work hard to do what we love alongside talented people; this is the very essence of great companies, and Collective Benefits seems to have that in bucket loads. Quite simply, the chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why City Pantry

Food is the cornerstone of every working persons day. More than just fuel or energy, what we eat, and who we eat our meals with is at the core of what it is to be human. Eating food can be such a socially rewarding part of our schedule, and even more important when you're short on time or in the middle of your working day. City Pantry offers the freedom to eat the exact food you want, when you want, even in the middle of meetings or alongside new clients and customers. Even in these economically challenging times for office spaces and downtown districts of London and other major cities, City Pantry find itself on the cusp of an opportunity.

There will be a shift in how city workers eat their food. As offices open up and people commute to work 2-3 days a week (whilst maintaining a work from home schedule) people's eating behaviour may shift. They have spent months prepping and eating food at home - and now they want a taste of their favourite food joints and restaurants again. Time spent in the office will become special, socially driven, hyper creative events where people will be more inclined to share food with colleagues. City Pantry will be leading this charge and that is incredibly exciting.

From a company point of view, City Pantry encourages impact based problem solving. Specifically food and logistics based problem solving, combining 2 of my favourite things. As Product Managers, I get the feeling the company empowers autonomy and actively wants cross collaboration across data, marketing, engineering, and most importantly the customers - something not only vital to the success of a company, but also a highly rewarding part of the role. The opportunity to learn from people across the company, and be challenged on a daily basis is an important motivation for more, and an integral part of an organisation I want to work for. Simply City Pantry is taking on big problems, in uncertain economic times, and I want to be on the frontier of driving the company in the right direction.

Why Apple

Apple has been the cornerstone of how I've interacted with and enjoyed digital media during my life. From the advent of my experience with iMac G3 in the late 90s, into the original iPod, and onwards as the Apple Store and it's related digital products have superseded cultural popularity. The very simplicity and essence of Apple products, both physical and digital, has inspired my career process to date. From the clear attention to detail in the motherboards of the Mac systems, to the premium materials used in the iPhone 3G, and now more than ever, the simple yet psychological enlightening software Apple consistently releases across multiple verticals; these products impacted heavily on the founding of my first start-up, and have been an ongoing inspiration for my design and product identity over the last 10 years.

As a company, Apple makes big ideas happen. It is a place where action in encouraged, and impact is multiplied by the work done cross-collaboratively by every part of the Apple ecosystem. This is seen most clearly in the role Apple Pay is having in the evolving digital economy. It is leading the way in seamless payment processing, and providing a new generation of shoppers the flexibility and ease to use the money as efficiently and securely as possible. The Pay system will be an integral part of the social commerce movement, and become ubiquitous in the daily life of Apple customers, particularly on social platforms promoting ecommerce products, and more importantly ingrained in the very relationship we have with out money.

 

The chance to align with the Apple's vision, push it and myself beyond boundaries, is not only exciting but would be vital in a place to work, create and grow. I want to build products that function as beautifully as they look, giving millions of people the tools to inspire and achieve in whatever it is they desire, with Apple at the core of this process.

Why iTech

I've never seen such a holistic and yet driven view to company culture. Creating quality isn't good enough, it must be done as a team, with passion and fun at the heart of the outcome. It's immensely refreshing to see this approach - a family orientated team pulling in the same direction and performing to the best of their abilities. It's clear at iTech that you value team members when they feel celebrated, included, and focused on impact, and this is something I feel is deeply needed in companies to succeed. So often employees become numbers, their personal outcomes are diminished and they suffer from imposter syndrome - the feeling of being inadequate to perform your role. iTech has created a culture that thrives on personal development, and the realisation that teams take time to grow and excel - I believe in this wholeheartedly.

From a company point of view, iTech is leading the way in bringing exciting and valuable games and experiences to he forefront of public attention. Personally, I am fascinated by the gaming vertical and it's expansion in the next decade. As companies like Skillz expand (and go public) iTech will be on the forefront of helping launch and deliver these sector defining games for millions of people worldwide. Entertainment is changing, streaming is taking off, and people's daily active minutes on mobile games are compounding to outgrow console gaming and movie based subscriptions. iTech leads the market in what it does, and quite simply, the chance to align with the companies vision, push it, and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Paid

Paid is empowering smaller businesses to compete and thrive in a diverse and competitive digital economy, whilst allowing larger enterprises to remain efficient and creative at the core of their procurement process. Any digital product that can help smaller business - in this case suppliers - find an extra edge in the way they do business is absolutely vital. Having run small businesses (and also launched a set of social commerce tools) directly focused on converting engagement into transactions, the empowering of David against Goliath is central to my perspective on the huge opportunity digital products can have in shifting the business landscape. Yet, even more important to this shift is the chance to actually align and harmonise the relationships between small companies and big business. Paid is accelerating towards a place where the goal is to leverage both the small suppliers and the enterprises respective strengths to find a common ground where seamless, collaborative business can take place. I truly believe this is the future of how our digital economy will evolve, and Paid is on the frontier of this shift.

From a company point of view, Paid and it's individual value is sublimely simple, yet deeply entrenched in technical quality, and thoughtful messaging. If the psychologically optimised landing page is anything to go by (UI is on point), the people at Paid think clearly, understand their customers (which means they understand their employees) and are all pulling in a unified and accelerated direction. Most importantly they care. As humans, we work hard to do what we love alongside talented people; this is the very essence of great companies, and Paid seems to have that in bucket loads. Quite simply, the chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Monzo

Monzo is a place where I will be challenged. Big ideas are clearly encouraged and actioned. I envisage a space to learn everyday from people better than myself. As a company, Monzo is leading the charge in seamless commerce and accessible financial freedom - it's ongoing commitment to integrating automated accounting, as well as compartmentalising tax payments, allows people to take control of their companies money and stay one step ahead of an ever more unstable economic outlook. Furthermore, I am intrigued to see the wider product strategy as Monzo adds more socially commerce features for its business users - the tribal relationships between people and their favourite brands is the future of commerce and I want to be on that frontier. In short, Monzo releases products that improve people's lives, by giving them simple, accessible access to tools that help them focus on their brand. Running a small business or start-up is a challenge in it's own right, so the power Monzo has to truly impact it's customers and add consistent daily value is truly exciting, especially as our digital economy expands in the next few years.

 

The chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow. Having had to balance endless finances, accounting, taxes, salaries and subscriptions from a multiple API's and accounts, I truly understand the value Monzo brings to it's customers, and I want to continue that forwards as the Monzo Business product expands.

Why Charlie

Charlie is leading the way in empowering smaller businesses and high growth start-ups to create a confident culture, built upon transparency, employee well-being, and celebrating achievements. In an increasingly digitalised remote working environment, the ability to align, manage and communicate clearly with team members from a single hub will be vital in the future of high workplaces remain efficient. Charlie is evolving how HR is perceived, automating the finer details of the work day, thus allowing teams to focus on actually building value in a single unified direction.

Most importantly small companies and start-ups need to thrive as special, creative, tribal places run by the the team, for the team. In our remote working economy Charlie is enabling companies to uphold and even accelerate this feeling, bringing autonomy to it's decision makers and giving the organised chaos structure. I truly believe this sense of fast moving collaboration is what makes start-up life fun, so the impact Charlie has on it's customers is incredibly far reaching on a daily basis.

The role itself has brilliantly clear responsibilities and structure that still encourages autonomous thinking. The focus on asking questions and constant learning draws me to the role - I want to be somewhere that I am encouraged to ask "why?" As a company Charlie has a strong grasp on what it takes to make other teams function efficiently, this clearly perpetrates the way Charlie presents itself and it's value to its customers. Quite simply, the chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Numan

The era of men going quiet about their health and pertaining this macho exterior is changing for the better - and so it should. My friends, family, and myself have dealt with a myriad of health concerns that once would have been disregarded, and still remain misunderstood. Numan is on the path to bring structure and organisation to millions of men by creating a digital male centric health ecosystem - that empowers men to be confident in their health and themselves (at the touch of a button). I want to join this journey, both for the physical and mental wellbeing of men of all ages across generations, Numan is on the cusp of making a vital impact on people's lives, integrating physical products and digital knowledge to transform male focused health and wellbeing.

Physical health and mental health go hand in hand. By building simple organised products that are psychologically inducing for men to actually want to use, Numan can bring these two hemispheres of male health together under a unified ecosystem. This jump excites me - building products that can sculpt the socio-cultural landscape around male health, all the whilst standing as a key voice in reducing male suicide rates, improving quality of life, and focusing on the key things that help me live happy fulfilled lives.

Numan itself has a clear mission. A data driven approach to helping men - using technology and cross-collaboration to accelerate the company, whilst also leading the way in building out infrastructure to help men every single day. As an info-commerce business, I'm excited about the vision for the role, and intrigued to see how Numan expands into socially focused commerce, as well as building out it's online consultation department. The scale of Numan could have far reaching impacts, and I want to work at a place that makes this possible.

Why Skyscanner

Travel is at the heart of human experience

Yet is not the most accessible - skyscanner democratises the process - bringing clear pricing, flexibility and enjoyent to the process

The future of travel is shifting and skyscanner needs to stay ahead of how people decide how, when, where to travel. Integration with social paltforms will become a necessity - in my opinion the travel sector is ready for a technical and cultural revolution (driven by Covid)

Behavioural patters will evolve as a new generation of travellers use the internet as their sole place to find travel information. Their is an opportunity to truly understand these new customers, access them via very different methods (video, social, youtube) and build out a future proof strategy to identify growth areas and provide world leading products to lead the industry.

Though I am a Product Manager, I have been a Founder. I have driven business strategy, assessed total markets, and brought sector defining innovation to social commerce. The future of digital businesses is in dynamic pricing and creating loyal tribes of customers - Skyscanner is well on the way to both, but I want to join the team on this journey to drive this vision forwards.

Why WorldRemit

Hyper growth economies of south east asia and latin america are creating new digitial economies at scale. Platforms like Alibaba, Amazon, Sea, Pinduoduo, Stone Ltd are leading the way in commerce and digital payments, and shifting this money across the world is getting more important by the day.

The addition of WorldRemit's new card will create a new dynamic and challenge across the whole company. The opportunity to take a vital product from idea stage to release is at the core of how I work, and the opportunity to identify the problems, collaborate across engineering, analytics, design verticles, and deliver to a diverse range of customers worldwide really makes the role and work WorldRemit do truly exciting.

The world economy is shifting. Digital currencies and money movement is central to the world going round. Integrating these seamlessly into people's lives is clearly at the centre of WorldRemit's desire to provide the best products possible to it's customers.

Why Quinyx

Quinyx is leading the way in empowering some of the world's biggest businesses and high growth start-ups to create a confident culture, built upon transparency, employee well-being, and celebrating achievements. In an increasingly digitalised remote working environment, the ability to align, manage and communicate clearly with team members from a single hub will be vital in the future of high workplaces remain efficient. Quinyx is evolving how HR is perceived, automating the finer details of the work day, thus allowing teams to focus on actually building value in a single unified direction.

Most importantly large companies need to thrive as special, creative, tribal places run by the the team, for the team. In our remote working economy Quinyx is enabling companies to uphold and even accelerate this feeling, bringing autonomy to it's decision makers and giving the organised chaos structure. I truly believe this sense of fast moving collaboration is what makes working with teams fun, so the impact Quinyx has on it's customers is incredibly far reaching on a daily basis.

The role itself has brilliantly clear responsibilities and structure that still encourages autonomous thinking. The focus on asking questions and constant learning draws me to the role - I want to be somewhere that I am encouraged to ask "why?" As a company Quinyx has a strong grasp on what it takes to make other teams function efficiently, this clearly perpetrates the way Quinyx presents itself and it's value to its customers. Quite simply, the chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Flux

Our digital economy is evolving. Centralising where people track and visualise their spending is a significant part of how millions of people will look after their money. 

More importantly, business want closer, data driven relationships with their customers - particularly as people's buying habits becomes increasingly digitalised. The opportunity to actually enhance your customers experience, whilst decluttering people's financials lives is a valuable combination, and Flux is at the very heart of this movement.

The opportunity for Flux is building into the tribal relationships customers and shoppers have with their favourite stores and restaurants. the chance to offer deals, sales, polls, and various other touchpoints (in the different aftermath of POS) is going to lengthen the customer relationships at little extra cost.

Finally, human behaviour never really grasped the use of receipts. the majority are scrunched up and thrown. the useful ones pile up for years in draws and desks and accounts. Flux's simple, yet market leading solution will help spark this digital economy expansion, managing to combine environmental ethics with positive online experiences for both customers and businesses.

Why Reachdesk

Our digital economy is evolving. The sheer volume of noise, social engagement, diverse customer behaviour patterns, online shopping all wrapped up into a post Covid economy has shifted how companies interact with the customer's, both commercial and business focused.

Reachdesk is the leading the way in closing the remote gap between it's clients and their customers. setting a trend for the optimisation of follow up engagement and helping companies maintain a strong and personalised voice even amongst people's cluttered online lives.

the importance of customer touchpoints is at the hear of great CX. using handwritten notes, gifting, and direct mail automation to continuously be in touch with customer's is at the core of how people will interact with brands and business in the future. Reachdesk centralises this process, allowing companies to spend time building better products, creating stronger relationships with leads, and most importantly enjoying the process fo scaling up the business on a day to day basis.

Why Near St

Commerce is shifting. brick and mortar stores cannot escape this movement to online retail and social commerce. However, even as people's buying habits shift to ecommerce, the need for engaged customer experience, personalised touchpoints, and the ability to hold and try on products will never change.

 

Near St is leading this new commerce economy in the aftermath of Covid. it is a vital opportunity to get online shoppers engaging and interacting with their favourite high street stores. People will be craving the need to physically visit high streets, and this is where Near St and it's discoverability value can lead the ecommerce sector into a new era. It's focus on real-time data, accurately collating customer behaviour, and funnelling them through doors is not only unique but vital to carving out a space in the ecommerce landscape.

Near st clearly understands it's customers, and directly understands their customer's in turn. Focusing on combining online shopping funnels, with instore experiences will be central to keeping brick and mortar stores thriving. Shortening the discovery time between digital search and store visit is the core metric to work with and Near St is front and centre to lead high street stores forward.

Why Freelancer

The digital economy is shifting. People want autonomy and control of when they work, the jobs they select, and how much their individual expertise is worth. Having been a part of this movement automating a remote ecommerce system whilst travelling, to consulting with early stage start-ups to build concept prototypes - the freedom and financial control flexible work can bring changed my life. No doubt it will change millions more lives in the next decade. More importantly, it will change how some of the largest enterprise clients on the planet hire. There is a good chance the death of the contracted 12 month, 9-5 is imminent, with an unstable economic outlook, companies like NASA using a flexi-work to manage HR costs and increase output could be the future.

 

From a culture point of view, Freelancer would be a place to learn from people chasing down this flexi-work economy and be on the frontier leading this approach. Freelancer is brilliantly positioned in the market as a dual network tool and quickly becoming a go to solution to help self-driven entrepreneurs collaborate from both a creative and business owner standpoint - and I'd suspect that begins from the people inside the company. If the psychologically optimised landing page is anything to go by (UI is on point), the people at Freelancer think clearly, understand their customers (which means they understand their employees) and are all pulling in a unified and accelerated direction. Quite simply, the chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Lego

Lego was the building blocks of my childhood. It sparked my creative imagination to build and design whatever object or idea came to my mind. Whether it was building my first Lego petrol tanker or experimenting with the Lego Technic sets with my father, all the way to building the Lego Saturn V recently, Lego will always be a part of who I am today. The effect Lego has on children and adults should not be underestimated - particularly in a digital world driven by instant gratification, the physical object based learning curve that Lego gives, and the endless possibilities for people to express themselves block by block needs to remain a part of people's lives. Yet, what is most exciting about Lego's current transition is the integration with digital products and creating a seamless experience via games, video, and movies; this has created a brand new ecosystem for a new generation to be inspired by. The collaboration of physical Lego block and digital products is an important, and potentially epic leap, that I'd love to be on the frontier of.

The opportunity to work alongside the product teams at Lego would allow me to have an actual impact. With Lego's huge customer base, across diverse demographics, building the future of digital products for Lego's next generation of inspired creators would be hugely rewarding. The chance to work closely with developers and analysts in the top of their field, whilst integrating vital ecommerce, and social commerce features into the Lego ecosystem would truly have an impact. My background has been dedicated to helping ecommerce brands expand and engage with their communities, and I want to expand and impart those skills in this role.

 

Lego itself has been built around play. The joy of playing clearly weaves its way through this company, and that's something that drives me to work alongside the talented people at Lego. This wouldn't be a job, but instead a continuation and evolution of the impact Lego has, and will still have on generations of people in the years to come.

Why Shopify

As a company, Shopify is leading the charge in seamless commerce and accessible financial freedom. Social commerce is the future of how goods, services and products will change hands. The advent of accessible online commerce and service channels, combined with highly engaged social platforms has created the perfect storm - we are in the midst of a power shift to the small business masses.

 

Our digital economy is shifting; the ability for anyone around the world to have an idea, create a brand, source products and then sell directly to their customers and fans will accelerate. Cheaper advertising costs and the release of intelligent social commerce tools (beginning with Shopify, Facebook, Pinterest) trickling into smaller high growth start-ups will be a necessity as people's lives, and emerging economies, scale. Furthermore, I am intrigued to see the wider product strategy as Shopify adds even more social commerce features - the tribal relationships between people and their favourite brands is the future of commerce and I want to be on that frontier. In fact, it was the reason I founded my start-up and the reason I chased down Gymshark to be a part of our process. I genuinely belive Shopify is on the cusp of a seismic shift (but I don't completely think Facebook is the single, complete answer to social commerce), so the best place to be taking on this challenge is Shopify.

 

From a culture point of view, if the desire to innovate and progress is anything to go by, the people at Shopify think clearly, understand their customers (which means they understand their employees) and are all pulling in a unified and accelerated direction. The chance to align with a company helping to create this vision, all the whilst pushing it, and myself beyond boundaries, is not only exciting but would be vital in a place to work, create and grow.


Why Bumble

The social-cultural economy is shifting. People want autonomy and control of how, when, and where they connect with potentially millions of people. Having been a part of this movement when travelling - the freedom and control to flexibly make friends, find like-minded people, and feel part of a community was amazing. No doubt this cultural shift to "on-demand" socialising will change millions more lives in the next decade. 

From a culture point of view, Bumble would be a place to learn from people chasing down this on-demand social economy and be on the frontier leading this approach. Bumble is brilliantly positioned in the market as a dual dating and networking tool and quickly becoming a go to solution to help people feel better connected to themselves and the world around them - and I'd suspect that begins from the people inside the company. 

If the psychologically optimised landing page is anything to go by (UI is on point), the people at Bumble think clearly, understand their customers (which means they understand their employees) and are all pulling in a unified and accelerated direction. Most importantly they care. Finding romance, friendship, or connection is the very essence of being human, and Bumble seems to have that in bucket loads. Quite simply, the chance to align with the companies vision, push it and myself beyond boundaries is not only exciting but would be vital in a place to work, create and grow.

Why Phrasee

Powerful emotive language has been at the core of every rise and fall of every civilisation humans have proceeded over. The ability to swell courage and confidence, to grab attention, and inspire the masses or the minority to listen to your every word is a superpower, and often a superpower underutilised by those looking for that edge. Phrasee understands the very core of how humans read, listen, and communicate with each other on a daily basis; from the extent a brand's voice can be as powerful to dominate it's whole sector, to the smallest details in adverts or marketing pieces aimed to tweak and adjust messaging that directly impacts their bottom line.

 

To most people language is a tool, yet to Phrasee language is a way of life. As our digital economy expands and people's interaction with brands becomes remote centric, companies need to maintain and cultivate the relationships they have built with their customers. The best way to achieve that is to speak the language their customers hears. Even amongst the clamour and noise of social media, advertising, and digital overstimulation, the successful brands will be the ones with the clearest voice, and I want to be on that frontier.

From the outside Phrasee is a family, whereby everyone has a voice to make an impact within their role. Most importantly, Phrasee is built on delivering quality whilst having fun - it's a workplace whereby innovation is encouraged and impact is accelerated, and this something that I seek when working alongside talented and passionate people. 

 

Finally, it's not often I get to directly combine my background in English, with the deeply analytical and technical role of being a Product Manager. The opportunity to work in an environment where language is the cornerstone of the company value, would not only be refreshing, but highly rewarding, and for me that can't be underestimated.

Why Me

In my last role I joined the NotLost team mid-way during a product cycle. My role was to quickly analyse and asses our customer base, understand the technology the platform used, and integrate myself into the product cycle seamlessly. I loved the challenge of taking an already successful product and building out on it's progress, because it forced me to think laterally about where it needs improving, and ensure the happy customer base didn't just remain happy, but instead became enamoured by the changes I made to the product.

  • Managed a team of 14 developers that built a matching engine that increased item return rates by 25%.

  • The software is currently being sold into 2000 airports and 300 airlines worldwide. We also released features for Bolt and TfL.

My start-up failed. 1,599 days of sheer effort, incredibly long nights, and hundreds, if not many thousands of little failures have culminated to now. We surveyed, designed, developed, launched, iterated, launched again, networked, collaborated and created endlessly; and achieved a huge amount on limited resources (2100 Early Access Users, 450 eCommerce Stores, Gymshark signed Letter of Intent), but still failed. I made mistakes; lack of efficient networking, previous development delays and decisions caught up with us, I built little credibility and was far too insular in our problem solving process. Yet, I loved every single second. Every issue and crisis, every barrier, and meeting, and 3am customer phone call. Every minor success and lesson learnt the hardest way possible. No one to hold my hand, and my job to hold everyone else's hand. People relied on me. I failed. People expected me to succeed. I failed. Clients demanded I succeed. I failed. Sacrificing more than money - we lost friendships, relationships, travel trips, events, gigs, family events, and the time from our early 20's pursuing something great. Chasing down the big guys. Hunting for something better. Trying to change the lives of clients, our users, and ourselves. We failed. I failed.

I wouldn't change any of it for the world.

However, it's time to start again. To be again part of a new vision. To help push a company way beyond it's boundaries. This time it won't be mine. I want to join yours. Everything I have learned isn't through the way you probably usually hire. I have a wide set of skills built in an unusual way, predominately formed under pressure at short time scales to achieve optimal results. In hindsight, I have three particular area of expertise that I excelled at - UI & UX Design, eCommerce, and Product Management. Built from a mixture of designing our app and web platform, researching and creating our bespoke social commerce sales and analytics system, all whilst scheduling the platform maintenance, security, product upkeep, and guiding a small team across large time spans to remain focused and guided towards our targets.

Through running Impulse my curious nature often lent itself to understanding key successful startups in relevant sectors to our own. Revolut was one of our "poster boys" for growth, community maintenance, and crowdfunding. We kept a close eye on your progress, and wasn't surprised by your Seedrs raise and substantial valuation. Currency exchange and the transfer of money (decentralised banking and cryptocurrency), will soon outweigh oil in it's importance to growing economies and survival of major world powers. Even in the microcosm of running a small start-up this is clear, and I understand the importance of financial security and overseas liquidity in money transfer for business and personal use.

 

I'm inspired to take on a new challenge and help take Revolut on to it's next steps in revolutionising banking as we know it; particularly your Beta movement into Perks and bringing community incentives to financial accounts. I'm open for a phone call or further discussion whenever a best time may suit.

Regards,

Jamie Evans

Selection Criteria

A relevant tertiary qualification and three years’ experience in a student support role, or equivalent:

Completed a Bachelor of Business, undertaking key modules in Leadership and Organisation, as well as choosing further modules in Social Work, Anthropology, Youth Gangs, and Violence, Death & Culture. Alongside my bachelors I have taken part in numerous University led well-being and support events, as well as organising and running various student supported events, trivia nights, and brunch events.

Demonstrated understanding of the safety support and wellbeing issues impacting domestic and international university students:

Having travelled across 40 countries and studied in Australia, Sweden, and the Netherlands, I have spent a large proportion of the last 5 years interacting and living amongst both domestic and international students. Whether that be dealing with language barriers, social differences, homesickness, study anxiety, or the cultural subtleties that often differ between Australian based and overseas students I am well aware of the care needed to understand the range of openness and acceptance of well-being and mental health.

Proven strong written, verbal and interpersonal communication skills including experience in effectively responding to situations where people may be in distress:

Whilst travelling, completing written essays during my degree, or immersing myself in both interpersonal student and work life I am dedicated to communicating clearly, empathising with the reader or listener, and most importantly not imposing my thoughts on the people I have helped support or offered advice to. There has been some key moments that have dictated my passion for well-being, none more so than having to carefully talk a suicidal man off a bridge, understand his worries, ease his irrational thoughts and ensure the relevant authorities could follow up in a more professional manner.

Demonstrated experience in effectively engaging with a broad range of stakeholders and facilitating feedback:

Dealing with multiple departments, organising daily and weekly reports, and ensuring proper documentation of stock inventory, event stalls, or people and budgets has been central to my volunteer work; alongside completing group projects, major academic presentations in Utrecht and here in Australia working in hierarchical retail environments engaging with regional and national representatives.

Demonstrated experience undertaking projects and contributing to organisational change processes:

Running events, support meetups, engaging entertainment nights and making sure these are taken from start to finish seamlessly, whilst co-operating with a broad group of subsidiary contractors is a personal favourite challenge of mine. Whether running Children's Heart Foundation charity events, non-profit Harry Potter trivia evenings, or high profile Wellness events, organising people carefully and enthusiastically is vital and an environment I thrive in.

High level computing skills including website maintenance and online survey administration:

Trained in advanced stock and inventory management systems (Shopify), and built and designed personal travel blogs and websites, both as part of my Business degree but also within my spare time.

Strong working knowledge of current workplace health and safety legislation:

Working within a frantic hostel environment and during volunteer events, working with international students and travellers, all whilst ensuring workplace safety, fire precaution, anti-bullying, drug and alcohol awareness, as well as the daily need to up keep the high standards a business expects from it's key employees.

Resume

Rebecca Dipple

9 Coachwood Close

Byron Bay

NSW 2481

Selection Criteria  (Continued)

Strong working knowledge of the principles of equity, diversity, access and inclusion:

Working in a vibrant hostel environment dealing with a plethora of nationalities, studying in Sweden and the Netherlands, and taking a keen interest in Global Mobility for students has been a crash course in understanding and emphasising with various people, from worldwide backgrounds, disabilities and inclusive needs.

Demonstrated capacity to operate effectively across multi-disciplinary teams and adapt your approach to changes in environment or circumstances:

My less than linear career path to date is proof I am able to succeed in a varied and challenging set of environments. Within each role, whether as a retail assistant, Wellness Warrior and Global mobility officer, or student, being open to leading a group of people, or simply having to do the basic "dirty work" is vital to a team succeeding. I have been more than willing to take on any challenge needed and adapt to every single person or task handed to me, with diligence and care.